1. First email us at firstname.lastname@example.org (remember: this has to be within 14 days!) if you are not satisfied with your purchase so that we can resolve any issues.
2. Return the product (we recommend Registered Post so there's no mess ups). Real talk: As with all returns, everywhere, you will need to pay all postage, and you assume any risk of lost, theft or damaged goods during transit - hence why we advise you insure your parcel/do Reg Post. zoestef Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure. Sorry! Sorry. It's the rules.
ADDRESS FOR SENDING RETURNS:
National Postal Services
(Attn: Break-Up Boss)
585 Little Collins Street MELBOURNE VIC 3000
3. Please include your original order number so we can track this back to your payment and issue any applicable refund. Kay? Thanks.
4. You've been great. Thank you. This shit is annoying. We know.